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MANAGER
– CUSTOMER SUPPORT (NON LIFE –
RETAIL) |
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At Mahindra Insurance Brokers Limited,
we have the following requirement :
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| Position
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| MANAGER
– CUSTOMER SUPPORT (NON LIFE –
RETAIL) |
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| Candidate
Profile |
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Candidate
should be: |
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or
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or |
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Key
Skills/Competencies:
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·
Strong customer relationship management
skills
· Analytical
skills
· Communication
skills
· Team
building/Team work |
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Job
Profile: |
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Assisting
Business Head in managing the Non-Life
insurance business
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Overall
Responsibility for managing the Non-Life
insurance business in the allocated
State/s
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Building
& Managing team of Customer Support-Officers/Trainees
in terms of coordination, motivation
for delivering high Performance
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Developing
local level relationship with all
the insurance companies in the allocated
State/s
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Coordinating
with and pursuing branches of Mahindra
& Mahindra Financial Services
Ltd. (MMFSL) to increase the take-
up of motor insurance business
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Coordinating
with and pursuing dealers (M&M/Non
M&M) for tie up for the Non-Life
insurance business
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Daily/Weekly/Monthly/Quarterly
performance reviews of the performance
of MIBL field staff and update Business
Head regularly on the same
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Periodic
feedback from the Customers/MIBL field
staff regarding the new product/s/
processes to be launched/improved
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Maintaining
Daily/Weekly/Monthly/Quarterly MIS
of the Business generated and Claims
of the allocated State/s and update
Business Head regularly on the same
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Coordinating
with insurance companies/MMFSL branches/MIBL
field staff/Customers for quick settlement
of claims
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Ensuring
that all the pre-requisite documents
of the allocated State/s required
for Booking the business are sent
well in time to MIBL Head Office
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Ensuring
that the business in the allocated
State/s is carried out as per legal
framework laid out by IRDA
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Provide
efficient and prompt Customer Service
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Location: |
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Chennai/Cochin, Delhi, Pune or Mumbai,
Kolkata |
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Thank
you for your interest in Mahindra Insurance
Brokers Ltd. (MIBL).
At MIBL, we offer you an opportunity to
be a part of our team of professionals
who strive to enhance value to its customers.
Work culture here is based on the fundamental
belief that employees are its most important
asset. Respect and genuine concern for
each employee in the organization are
the basic principles on which the organization
functions. MIBL provide individuals with
a platform for personal growth in a challenging
environment with a clear vision, goals
& shared management principles. We
bring together talented individuals who
share these principles and therefore share
success. |
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| mibl.careers@mahindra.com |
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“Insurance
is the subject matter of solicitation” |
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